Shipping

STANDARD DELIVERY

Depending on the size of the order, market factors and available service levels, we reserve the right to use any suitable courier to deliver orders placed via Rich Vapes - this enables us to provide competitive pricing. 

The charge for Standard Delivery will be £4.99. From time to time, we may offer free delivery when you spend over a specified amount - if this is the case, this will be shown as an option if applicable at checkout.

 

LOCAL DELIVERY

We offer a local delivery option for customers who are nearby to our trading location. If this option is available to you, the option will be available during checkout.

The charge for Local Delivery will be £4.99. From time to time, we may offer free delivery when you spend over a specified amount - if this is the case, this will be shown as an option if applicable at checkout.

 

BANK HOLIDAYS

Unfortunately, we are unable to deliver on a bank holiday. In this case, please expect your delivery the following working day if you choose next day delivery and the following days if you choose standard delivery.

Couriers & Royal Mail will not be collecting or delivering orders on bank holidays. Due to no collection on bank holidays and no guarantee of delivery, we urge customers to use our next day delivery service 2 days prior to the Bank Holiday date.

 

RESTRICTIONS & ADDITIONAL INFORMATION

We operate an age verification check on all orders. If you fail this check, your order may be delayed.

We refuse any liability for seized goods or additional custom fees. You are responsible for any items once they have left the UK postal system. 

Shipping fees include handling, packing, and postage costs. 

E-liquids: In the unlikely case of a leak, please let us know within 3 working days so we can promptly resolve any issues. If your liquid vessel has been breached, we would advise against use due to the risk of contamination.

We do not ship outside of the United Kingdom.